bizmasterzNov 30, 20232 minWhat Does ISO 9001 Clause 10.1 General Improvement Mean?ISO 9001 Clause 10.1, titled "General," refers to the general requirements for continual improvement within the Quality Management System...
bizmasterzNov 22, 20233 minWhat Does ISO 9001 Clause 9.1.2 Customer Satisfaction Mean?ISO 9001 Clause 9.1.2, which focuses on customer satisfaction, is part of the Performance Evaluation section of the standard. ISO 9001...
bizmasterzNov 21, 20232 minWhat Does ISO 9001 Clause 9.1 Monitoring, Measurement, Analysis and Evaluation Mean?ISO 9001 Clause 9.1, "Monitoring, measurement, analysis, and evaluation," is expanded in clause 9.1.1 General. It is a crucial aspect of...
bizmasterzNov 18, 20232 minWhat Does ISO 9001 Clause 8.5.5 Post-Delivery Activities Mean?ISO 9001 Clause 8.5.5, "Post-delivery activities," pertains to the organization's responsibilities after the products and services have...