Lean Thinking Training to Build Effective Business Processes
This two-day Lean Thinking Training class provides you with the methodology, knowledge and skills you need to implement lean business processes. Topics include: understanding lean, customers, suppliers, paradigms, buy-in, projects, muda (waste), Kaizen, Kanban, visual workplace, and 5S to ensure continual improvement of your management system.
Lean Business Training to Ensure You Are Capable of Implementing Lean at Your Organization
By the end of the course, you will be able to:
Explain the basics of lean processes.
Develop a Value Stream Map for your Current Processes.
Find the Constraint to your Throughput.
Utilize good communication skills to generate buy-in from peers and management for your project.
Incorporate Lean Practices to achieve significant reductions in costs.
Implementing Lean Thinking Class
This lean management business training course is suitable for delegates from all backgrounds, including manufacturing, service, public and private sectors. This procedures training class will be of particular interest to individuals who have responsibility for Change Management either as a single person or in a team; are project managing the development and implementation of a Management System for compliance; or those wanting to improve the overall performance of their organizations documents.
Participants of this Lean training course are not expected to have prior experience with process improvement, but it helps.
Outline of the Lean Thinking Training Course
Session 1 – Introduction to Lean
Personal Objectives
Course Objectives
Course Outline
Course Measurements
Lean Management Systems
Common Lean Terms
Movie “What Lean Means”
Session 2 – Changing Paradigms to Lean
Paradigms Explained
Affects of Paradigms
Movie “New Business of Paradigms”
Session 3 – Buy-In to Lean Thinking
Mission & Vision
Dissatisfaction & Pain
Improvement Objectives
Action Plans
First Steps
The Buy-In Story
Exercise 1 – Process Improvement
Session 4 – Variation & Waste/Muda
Six Sigma Variability
Lean Process Improvement Sequence
Cause of Variability
Common Cause
Special Cause
Variability Errors
Variation vs. mean
Eight Forms of Waste/Muda
Overproduction
Transportation
Inventory
Overprocessing
Motion
Waiting/Delays
Rework/Repair
Oversite/Inspection
Session 5 – Lean Business Processes
SIPOCC
Inventory
Raw Materials
Work In Process
Finshed Goods
Process Flow
Kanban & Pull
Exercise 2 – Lean Process
Session 6 – Picking Improvement Projects
Theory of Constraints
Change Steps
What to change?
What to change to?
How to cause the change?
Movie “The Goal”
Value Steam Map
Session 7 – Value Stream Mapping
Value added
Non-value Added
Takt Time
Process/Cycle Effectiveness
Exercise 3 – Value Stream Maps
Session 8 – Lean Improvement
Lean Thinking
Process Improvement
Customers
Suppliers
 
Session 9 – Customer Satisfaction
Customer Needs vs. Requirements
Intended Use
Customer’s Customer
Customer Feedback
Order-to-Delivery time
Movie “Customer Satisfaction”
Session 10 – The Supply Chain
Supplier Audits
Purchasing
Cost vs. Quality
Lead Time
Movie “Dellocity”
Session 11 – Creating a Visual Workplace
5S Organization
Sort/Seiri
Shine/Seiso
Store/Seiton
Standardize/Seiketsu
Sustain/Shitsuke
Visual Signals
Shadow Boards
Movie “5S at Boeing”
Session 12 – Quick Changeover
Internal vs. External Setups
Converting Internal to External Setups
Streamlining Setups
Total Productive Maintenance (TPM)
Single Minute Exchange of Dies (SMED)
Movie “Kaizen Blitz”
Session 13 – Conducting Kaizen Events
PDCA
Planning & Design
Implementation
Management Reporting
Movie “Kaizen Culture”
Session 14 – Lean Course Summary
Course Objectives Achieved?
Understand How Lean Succeeds?
Course Changes?
Further Reading
Course Evaluation
Click here for training course policies, terms and conditions. Training instructors are provided by Bizmaster, Inc., a management training, consulting and technology solutions provider specializing in the development, implementation and maintenance of well-defined processes and effective management systems. Instructors include: Chris Anderson.