A company's internal quality auditors are responsible for verifying the effectiveness of an organization's quality management system (QMS), that processes adhere to any documented information, and follow any risk management guidelines. The examine specific areas for compliance with pertinent standards (i.e., ISO 9001, AS 9100, IATF 16949) and regulations.
They must review processes, procedures, and products to ensure that they are in compliance with standards and regulations. They must also verify the effectiveness of corrective action plans and investigate customer complaints.
The quality auditor collects objective evidence, notes any nonconformance, and reports on how effectively each process area has implemented its methods and controls. Additional responsibilities include conducting risk assessments, participating in process improvement initiatives, and providing guidance and support to staff. They must also maintain accurate and up-to-date records and reports.
Functions and Responsibilities of an Internal Auditor
Whether devoted to quality management or a multi-tasking hero, the internal auditor is crucial to your ISO QMS. But what precisely do they do? Here, we outline their duties, explain their job.
Create a scope for internal audits and audit plans.
Obtain, examine, and assess quality documentation
Create and provide reports that reflect audit findings and process documentation.
Assist in providing impartial guidance to assure accuracy, legitimacy, and goal accomplishment.
Find gaps, then communicate those gaps for corrective action
Maintain constant dialogue with management and the audit committee.
Document the process and write a memo outlining the audit findings.
Performing follow-up audits
Internal Auditor Training for ISO 9001:2015
All candidates should be sent to an Internal Auditor training course that was created and delivered by an accredited ISO Consulting company. Attendees of these courses can anticipate learning internal auditing-specific skills like:
How an audit should be planned, carried out, and reported in compliance with ISO 9001 standard
knowledge of the latest ISO 9001:2015 or other pertinent standard
Methods for conducting the audit, gathering, and interpreting objective evidence
Communication, organization, and planning abilities are all part of auditing and audit management.
Internal Quality Auditor Job Qualifications
An undergraduate degree is necessary (i.e., engineering, business). Must be an active certified quality auditor ( such as an ASQ CQA), aerospace auditor, or automotive auditor. Experience in internal audits spanning two (2) or more years is preferred. It's essential to be able to speak clearly with a range of auditees (top management, production staff, sales, customer support, etc.).
Strong analytical and problem-solving skills are required, as well as an excellent attention to detail. Must have extensive knowledge of auditing tools, such as control charts and Ishikawa diagrams. Outstanding communication, presentation, and listening skills are required. Must be able to get along with individuals at all organizational levels. Ability to operate both independently and with a diverse team of auditors is a need.
Learn to be an Internal Quality Auditor
Bizmasterz can provide the necessary training to ensure the success of your internal auditing program. Our recent redesigns to the internal auditor training have improved the training program to include key concepts such as auditing techniques, effective communication, appropriate auditor behavior, staying on schedule and within scope, and providing insightful data for compliance and improvement. This three-day course is essential for all members of the Internal Audit team.